Frequently Asked Questions

Can't find what you're looking for? Contact support.

What is HQ?

HQ is a SaaS platform for agencies to manage, generate, and push SEO content to multiple client websites. It supports WordPress, Shopify, and any CMS that implements the HQ Connector Protocol.

How does the Connector work?

The HQ Connector is a plugin (for WordPress) or API integration (for Shopify and other CMSs) that receives content pushed from the Hub. It handles post creation, media uploads, and metadata — all via a standardized REST API.

What CMSs are supported?

WordPress is fully supported with an official plugin. Shopify integration is available via the Admin API. Any CMS can connect by implementing the Connector Protocol — a simple REST API with bearer token auth. Laravel, Joomla, Drupal, Ghost, and Strapi guides are available in the docs.

How does AI content generation work?

HQ uses an OpenAI-compatible API to generate article text, SEO metadata, and images. You can use OpenAI, Ollama, LM Studio, or any compatible provider by configuring the API endpoint in your settings.

What payment methods do you accept?

We accept payments via Zarinpal (Iranian payment gateway). You can pay using Iranian bank cards. International payment support is coming soon.

Can I cancel anytime?

Yes. You can cancel your subscription from the billing page at any time. Your plan will remain active until the end of the current billing period.

Is there a free trial?

Yes. All paid plans include a 7-day free trial. No credit card is required to start. You can upgrade or cancel during the trial period.

How do I install the WordPress plugin?

Download the plugin from the plugins directory, upload it to your WordPress site via Plugins → Add New → Upload Plugin, and activate it. Then configure the Hub URL and API token in Settings → HQ Connector.

Can I use HQ for multiple agencies or clients?

Yes. Each user account is independent. You can connect multiple sites per account (based on your plan limit), and each site can be a different client's website.

Is my data secure?

Yes. All API communication uses bearer token authentication with SHA-256 hashing. Tokens are encrypted at rest. IP whitelisting is available for additional security. We never store plaintext tokens.